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How to Withdraw from LotiWins

Open your wallet to view your withdrawable cash and available withdrawal options. This guide explains the steps and what to expect while your withdrawal is processed.

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Request a withdrawal

The Withdraw tab and its controls depend on the cash available in your account. Check the wallet information if withdrawal is unavailable.

  1. Sign in and open Wallet.
  2. Choose Withdraw.
  3. Review your withdrawable amount and the current minimum and maximum shown.
  4. Enter an amount within those limits.
  5. Select an available withdrawal method.
  6. Select WITHDRAW and follow the status shown.

Which funds can be withdrawn

All cash, bonus cash, points and free-ticket prizes, and all earned rewards of these types, are credited immediately to your LotiWins wallet.

Real cash prizes won in scheduled draws or instant wins are withdrawable while available in your wallet. Bonus funds cannot be withdrawn.

Of each Maloti amount deposited into your LotiWins wallet from your external mobile-money wallet, 50% must be used to buy tickets into prize draws. The other 50% is withdrawable, subject to sufficient withdrawable cash remaining in your LotiWins wallet.

Use the withdrawable amount shown in Wallet when choosing your request. Your total balance may include funds that are not currently withdrawable, so it should not be treated as the available withdrawal amount.

Methods, limits and fees

Choose from the withdrawal methods currently enabled for your account. Deposit and withdrawal options can differ.

The wallet shows your current withdrawal limits. Existing verification, security and payment-provider requirements apply. LotiWins does not charge withdrawal fees.

Follow your withdrawal

Withdrawals of real cash from your LotiWins wallet are transferred to your external mobile-money wallet within minutes in most cases and no later than 24 hours after you request the withdrawal in Wallet.

Wait for the status shown after submitting. A pending result is not a confirmation of completion.

Check Transactions and your wallet before repeating an unresolved request. If you need help, contact support with the amount, displayed status and payment reference, if one is available.

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